JackyinDubai works with OctopusTravel Travelport Inc. brand. Travelport, one of the world’s largest and most geographically diverse travel companies is dedicated to creating the exceptional travel experiences the world demands. Across more than 130 countries and through a network of 8,000 local professionals, Travelport delivers greater choice, tremendous travel content and cost savings to travelers, travel professionals and travel suppliers every day. Travelport offers a wide range of business and consumer services, from distribution technology and travel packaging to retail sales and solutions. Travelport operates over 20 leading brands, including Orbitz, an online travel agency; Galileo, a global distribution system (GDS); and GTA, a wholesaler of global travel content.”
Unprecedented attention is given to the customer's selection and purchasing process on-line. The result is that all our customers experience a simple and quick booking process whilst receiving detailed information to allow informed choices to be made. Furthermore, the web site is able to confirm availability of the customer's selected hotel immediately.
To ensure 100% confidence in our hotel accommodation pricing we offer our customers a Price Promise: Once a customer has booked with us, if they subsequently find the same hotel available at a lower price on the internet, subject to a few reasonable conditions, we will happily refund the difference.
We cater for every budget, from 1 star to 5 star. Our web site offers popular international chains, small boutique hotels, French chateaux and English manor houses to name a few. We individually negotiate with each hotel we sell, to ensure JackyinDubai customers receive great rates and there are no hidden extras: all our rates include taxes and service charges and in most European hotels we even include breakfast!
To assist our customer's selection of the hotel best suited to their needs we provide a full list of amenities and an independent report for each hotel. These are written by travel professionals who have personally visited the hotels and they provide an honest and up-to-date appraisal of each property. For most properties we also provide hotel location maps plus interior and exterior photos to avoid any surprises.
We feature sightseeing tours in over 150 cities and 50 countries worldwide ranging from city sightseeing and dinner cruises in Europe to island hopping in Malaysia, safaris in Africa and helicopter trips in the Grand Canyon.
Advanced security technology has been built into our web site to ensure optimum security for credit card transactions. The credit card information and personal details of every customer are protected throughout their dealings with us. Our Digital Certificate from Verisign is proof that our site has passed stringent security tests and that all our credit card transactions use Secure Socket Layers (SSL) encryption. Our customers can be assured that the information they send to JackyinDubai cannot be intercepted or decrypted by anyone else.
Professional Customer Care
We pride ourselves on offering a service that surpasses our customer's expectations. Our Customer Care Centre supports our web site with staff on hand to answer questions by telephone and email, thus providing the human interface that even the most confident of web-shoppers appreciate. We have been in the business long enough to know that not all travel plans run smoothly, which is why our help is only a phone call away.
Travel is one of the largest and fastest growing business on the internet and JackyinDubai will continue to develop and build its brand and business on a global scale. We will continue to work closely with an increasing number of new partners whilst rapidly expanding the number of affiliates who link to our sites and opening new offices - assisting the excellent reputation that we have established to be spread to new markets worldwide.